Step 01 · Open account settings
The closure flow lives inside the account or settings module — typically under "Account", "Profile" or "Security". A closure flow that lives only inside a customer-care chat is a red flag.
Delete account, in plain language
A skill-game account closure typically follows a four-step flow: open the account or settings module, find the closure or deletion request, complete a verification step (typically re-entering the PIN or confirming an OTP), then wait through a published confirmation window. The desk describes the flow at a generic level; the operator’s own published flow is the source of truth.
The four-step closure flow
Step 02 · Request closure
The request may be a button, a form or a chat request. The desk’s baseline expectation is a button or a form, not a chat-only route.
Step 03 · Verification step
A verification step is mandatory — typically re-entering the PIN or confirming an OTP sent to the registered mobile. A flow without a verification step is out-of-policy.
Step 04 · Confirmation window
A published confirmation window of 7–30 days is typical. The window gives the account holder time to reverse the closure if it was unintended.
What to verify before requesting closure
- Wallet balance.Withdraw any remaining wallet balance before requesting closure. A closure request with a non-zero balance is typically held until the balance is zero or withdrawn.
- Bonus balance.A non-zero bonus balance is typically forfeited at closure. The operator publishes the forfeiture rule; the desk flags any operator that does not.
- Data retention.Some operators retain KYC documents for the period required by Indian tax law (typically 5–8 years). The operator publishes its retention policy; the desk records it.
Editorial boundary
Delete account, in plain language on boltfantasy.com is editorial guidance, not legal or financial advice. The desk reads published operator material and records the desk’s own test tickets where the operator publishes a verifiable flow. Where the operator publishes a number, a window or a document list, the desk flags it; where the operator does not, the desk records the gap. The reader verifies the operator’s current page before relying on any figure listed here.
What the desk does not cover
- Personal recommendations for any specific platform beyond the editorial pick on the homepage.
- Verification of any operator’s licence beyond the licence number the operator publishes on its own material.
- Legal interpretation of any state gaming act. The reader verifies the local rule before playing.